LOOP plans
Make more trends, every week.
Credits arrive every billing period. Pick how often you pay. Cancel anytime.
Need a few more? Top up anytime.
One-time credit packs. They never expire and work alongside any plan.
Sign in to buy credits. Credits work on the web and in the iOS app.
Questions
What are credits?
Credits pay for videos and AI characters. A video's price depends on its length and resolution, and you always see it before you make anything. If a video fails, its credits come back.
Can I cancel anytime?
Yes. Open Manage subscription and cancel. Your plan stays active until the end of the period you paid for, and you won't be charged again.
How does renewal work?
Your plan renews automatically at the start of each week, month or year, and that period’s credits are added as soon as the payment goes through. If a payment fails, your plan is paused until you update your card.
Do unused credits roll over?
Plan credits are for the period they come with and expire when it ends. Credits you buy as packs never expire. We always use plan credits first.
Can I change plans?
Yes, in Manage subscription. Upgrades apply right away: you pay the prorated difference and get extra credits in proportion to it for the rest of the period. Switching to a longer billing period (for example monthly to yearly) starts the new period now: the unused part of what you paid comes off the new price, and unused credits from the old period expire. Downgrades and shorter billing periods apply from your next renewal.
Can I get a refund?
Credits are delivered right after payment, so the EU/UK 14-day withdrawal right ends once they are delivered (you agree to this at checkout). This doesn’t limit your statutory rights. If something went wrong, contact support and we’ll help. Refunded payments remove the credits they bought.
Does my plan work in the iOS app?
Your credits are tied to your LOOP account, so you can spend them on the web and in the iOS app. Plans are bought and managed on the web.